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A recent report has uncovered unacceptable news about the crops being sold at Cost-U-Less wholesaler on St. Croix. The reports stated that numerous customers have seen a lot of rotten produce in the said that are still sold and purchasable for a normal price.
After the Department of Licensing and Consumer Affairs (DLCA) heard about the news, the committee said that they would conduct further investigations where Commissioner-designee, Devin Carrington, called the findings “completely unacceptable” and stated that “there is no reason why our consumers should be treated any differently than consumers on the mainland where this company is headquartered.”
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Carrington added that though the Virgin Islands Code assigns the regulation of the quality of food items on store shelves to the Department of Health, Division of Environmental Health, the role of DLCA is to “ensure that a licensee does not allow or permit in the licensed establishment any improper or wrongful behavior of a substantial character and of public concern.”
“This situation is most certainly wrongful and of public concern,” said Carrington, “based on these reports, the department shall do its investigation and take appropriate action against the establishment as provided by law. Where fines are warranted, the licensee shall pay.”
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Carrington also said that the consumers have all the rights and power in defeating “wrongful and improper” deeds of retailers and other businesses. DCLA said it is a big help for them especially because the department lacks weapons for such shortage of employees that results to conduction of investigations only “as often as needed”.
However, Carrington said the department prefers that the public would first reach out to them if ever they encounter any issues from businesses, and he also urged that the consumers would let the community know of the existing problems by “all means of publicity available.”
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As a resolution, the DLCA will soon be launching a Facebook page where consumers could post pictures of their experiences to give the department’s inspectors and enforcement officers timely information so that they may take action. Carrington also said they could email photos and reports to DLCA staff at info@dlca.vi.gov.
For more information or to file a report, consumers may visit DLCA offices or call (340) 714-3522 on St. Thomas or (340) 713-3522 on St. Croix.
St. Croix"s Cost-U-Less Sells Rotten Supplies
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